Frequently Asked Questions

Care instructions

**Important:
Unless otherwise noted, all of the findings (ear wires, chains, etc.), framed gems, and charms in the jewelry is plated. Plated findings have a brass core with a thin layer of the metal color, the color that you see, on the outside. This means that it will tarnish (become slightly discolored, or wear out) over time. Plated materials are used to keep prices lower, so jewelry is more affordable for you! In order to keep your jewelry from quickly tarnishing, after wearing wipe
Some items and accessories contain small parts that could be a potential hazard for children. Adult supervision is required while using these products. By purchasing from us customers accepts full responsibilities and it is entirely at customer's own risk.

Custom and personalized orders

Custom & Personalized Orders is all jewelry that is made to your specifications. This includes all Rings (they are specifically made to your size), Bangles custom made to your specific measurements. 25% Non Refundable Deposit.

Gift wrapping and packaging

All items are shipped in a gift box and a bubble envelope.

How do I know if the metal is Silver?

In compliance to the Canadian Precious Metals Marking Act, a quality stamp for precious metals may only be used in conjunction with the maker’s registered trademark stamp.

All the metals I use are exactly as described. I purchase my silver and my other metals come from a trusted commercial supplier.

How long will my package take to arrive?

* To Canada:
Regular letter mail ( no tracking: 4-12 business days)
Expedited: (tracking included: 3-5 business days)

* To U.S.:
Regular light packet (no tracking: 6-12 business days)
Expedited USA (tracking included: 5-7 business days)

* International:
Standard shipping only via light packet (no tracking: 2-4 weeks)